Spa & Wellness
Ultimate Rejuvenation
Relax with a calming escape to the Three Graces Spa, where serenity and luxury seamlessly coincide. This tranquil sanctuary is dedicated to soothing both body and mind, providing a haven where every moment is crafted for your relaxation and rejuvenation.
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Frequently asked questions
Do I have to be a guest at the hotel to use the spa?
Non-residents can enjoy Three Graces Spa Day, Twilight Spa Experience, Sunset Swim & Spa Experience or Dine & Unwind packages. To book a spa day experience, pre-payment is required to secure your booking. Find out more and make a reservation here.
Can Children use the spa?
Children over the age of eight are welcome to enjoy the use of the 18-metre pool in the Three Graces Spa if they are residents of Grantley Hall and are accompanied by a parent or guardian between the times of 09:00 - 10:00 and 16:00 – 17:00 each day.
Guests over the age of 16 are able to enjoy face, hand and foot treatments where a parent or guardian will sign their consultation form and be present for the treatment. Guests over the age of 17 are able to enjoy all of our treatments.
The Spa Lounge is not a suitable environment for children under the age of 16.
What times can I access the spa?
Residents
Residents who have booked directly with Grantley Hall can access the spa from 13:00 on the day of arrival until 13:00 on the day of checkout.
Residents who have booked with a third party can access the spa from 15:00 on the day of arrival until 11:00 on the day of checkout.
The Three Graces Spa is open for residents staying at the hotel from 07:30 - 21:30.
Spa Day guests
Guests joining us on our full Spa Day have access from 09:30 until 16:00.
Those joining us for our Twilight Spa Experience have access from 16:30 until 21:30.
What do I need to bring to the Three Graces Spa?
Please bring suitable swimwear for use in the spa and thermal facilities. If you have forgotten your swimwear, we have a range to purchase near the Three Graces Spa Reception.
Upon your arrival, you will find a soft robe, rubber flip flops, a hand and bath towel awaiting you, along with shampoo, conditioner, shower gel, body lotion, hairdryers and straighteners available in the changing rooms. We advise leaving your jewellery and valuable items at home or in your room, as we cannot be held liable for any loss or damage to such belongings. You will have access to your personal locker throughout your time at the Three Graces Spa.
Complimentary water is available within the Three Graces Spa changing room, poolside and Spa Lounge which is dispensed from our Copper Water Urns. Copper Urns naturally purify the water and aid in reducing inflammation in the body and boost collagen renewal.
Can I use electronic devices in the spa?
To protect the serenity of the Three Graces Spa, we ask all clients to turn their mobile phones onto silent mode and only use tablets in the Spa Lounge. We discourage the use of mobile phones or tablets in the treatment rooms, thermal or pool areas. Please do not bring any laptops or cameras into the Three Graces Spa.
What is the cancellation policy?
Individual treatments require a 48-hour cancellation notice, while multiple treatment bookings and spa day packages necessitate a 72-hour notice. Cancellations beyond these timeframes are non-refundable.
Can I use the spa if I have medical conditions or if I'm pregnant?
Please ensure you notify our Spa Reception or Reservations Team at time of booking if you are going through a cancer journey, have recently been diagnosed with a life-threatening illness or prescribed life sustaining medication. Please also make the team aware if you are pregnant or think you might be.
Our Head Therapist or member of our Senior Therapist team will then contact you to discuss what treatments we have available and would be suitable for you.
Can I access the spa if I have mobility issues?
For clients who have difficulty with mobility, we have large comfortable treatment rooms that facilitate a wheelchair and have electric beds for ease of access. Access to the thermal area is via the Three Graces Spa Reception on the ground floor. A hoist is available for use of the pool and thermal area.
What products do you use in the spa?
We offer a range of home care products from our product houses, ila and Natura Bisse, to supplement your treatment experience at the Three Graces Spa. Testers are available to use in our Spa Reception, so do not hesitate to ask a Spa Receptionist or Host to assist you with any product you may wish to sample and then purchase. Our bespoke ila range is extremely popular with our guests and is an ideal gift to take home to family and friends or as a nice reminder of your relaxing time at the Three Graces Spa.